The DFS ranks automobile insurance companies doing business in New York State based on the number of consumer complaints upheld against them as a percentage of their total business over a two-year period. Complaints typically involve issues like delays in the payment of no-fault claims and nonrenewal of policies. Insurers with the fewest upheld complaints per million dollars of premiums appear at the top of the list. Those with the highest complaint ratios are ranked at the bottom.

This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Complaint rate metric which is complaints per 1000 completed trips.

The Division of Building Standards and Codes (BSC) administers the mandatory statewide Uniform Fire Prevention and Building Code (Uniform Code) and State Energy Conservation Construction Code (Energy Code). The Division provides technical assistance, administers variances, delivers educational courses, oversees the enforcement practices of local governments and serves as secretariat to the State Fire Prevention and Building Code Council. The Division program was created by Chapter 707 of the Laws of 1981. The New York Legislature enacted Article 18 of the Executive Law, directing the formulation of a Uniform Fire Prevention and Building Code (Uniform Code). The Uniform Code is designed to cover new construction, building rehabilitation, fire safety, and housing maintenance.

This dataset provides listings of code officials who enforce the Uniform Code or Energy Code reported annually by local governments as required by 19 NYCRR 1203.

The Division of Building Standards and Codes (BSC) administers the mandatory statewide Uniform Fire Prevention and Building Code (Uniform Code) and State Energy Conservation Construction Code (Energy Code). The Division provides technical assistance, administers variances, delivers educational courses, oversees the enforcement practices of local governments and serves as secretariat to the State Fire Prevention and Building Code Council. The Division program was created by Chapter 707 of the Laws of 1981. The New York Legislature enacted Article 18 of the Executive Law, directing the formulation of a Uniform Fire Prevention and Building Code (Uniform Code). The Uniform Code is designed to cover new construction, building rehabilitation, fire safety, and housing maintenance.

This dataset provides annually reported data on administration and enforcement of the Uniform Code in each local government jurisdiction pursuant to 19 NYCRR 1203.

This dataset includes monthly customer feedback performance metric data for NYCT. For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.

This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.