Service Delivered measures our ability to deliver the amount scheduled service and capacity versus actual service. It details the number of trains that actually ran, and the number of trains that were canceled or terminated.

Through the Permanent Art Program, MTA Arts & Design (formerly Arts for Transit) commissions public art that is seen by millions of city-dwellers as well as national and international visitors who use the MTA’s subways and trains. Arts & Design works closely with the architects and engineers at MTA NYC Transit, Long Island Rail Road and Metro-North Railroad to determine the parameters and sites for the artwork that is to be incorporated into each station scheduled for renovation. A diversity of well-established, mid-career and emerging artists contribute to the growing collection of works created in the materials of the system -mosaic, ceramic, tile, bronze, steel and glass. Artists are chosen through a competitive process that uses selection panels comprised of visual arts professionals and community representatives which review and select artists. This data provides the branch or station and the artist and artwork information.

Service Reliability metrics evaluate MNR’s ability to deliver timely and effective service to its customers. Included in these metrics are: Service Type, Major Incidents, 4m to 6m Train Delays, Average Delay per Late Train, Number of Trains Over 15 Minutes Late, Number of Short Trains.

The daily ridership dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), buses, Long Island Rail Road, Metro-North Railroad, Access-A-Ride, and Bridges and Tunnels, beginning 3/1/2020, and provides a percentage comparison against a comparable pre-pandemic date.

This dataset is of major incidents on Metro-North, which are defined as events that lead to ten or more trains that are delayed by more than 5 minutes 59 seconds, canceled, or terminated.

Mean Distance Between Failures represents the number of miles a rail car travels before a mechanical failure makes the train arrive at its final destination more than 5 minutes and 59 seconds later than scheduled. This measures the reliability of equipment in revenue service.

The percent of the time that elevators and escalators are operational systemwide.

This dataset lists all Metro-North trains that are delayed, defined as those that are canceled, terminated, substituted by bus service during unplanned circumstances, or arrive at their destination with a delay of a specified number of minutes, the train number, and the branch the train operates on.

This dataset lists all causes of delays on Metro-North that results in a train is cancelled, terminated, substituted by bus service, or late (in a rounded number of minutes). The specific delay cause category, the train number, and the branch the train operates on are also provided.

This dataset includes the RGB Hex code and CMYK values for the colors used by the MTA for its various services, including the New York City Subway, the Staten Island Railway, the Long Island Rail Road, Metro-North Railroad, and Bridges & Tunnels, and for the MTA logo itself.

The 2025-2044 20-Year Needs Assessment outlines capital work the MTA needs to do over the next two decades to keep the region moving. The MTA developed a three-part plan to secure the foundation of the system and ensure another 100 years of service by reconstructing, renewing, and modernizing the system. This dataset includes data on all revenue fleets, except for cars and locomotives used for Metro-North service owned by New Jersey Transit and the Connecticut Department of Transportation that are used in pooled service. The dataset, for each fleet asset, includes the fleet type, its number of units, its useful life, and the years its cars were first and last accepted.

On-Time Performance (OTP) determines how frequently a commuter train arrives at its final destination within 5 minutes and 59 seconds of its scheduled time.

Until March 2020, the MTA publicized solicitations on its website for capital projects in its Eye on the Future newsletters. Each report contained information for prospective contractors, engineers, architects and vendors about contracts for professional services, construction, and equipment procurement capital projects that are expected to be advertised for bids during specific time period by the Metropolitan Transportation Authority’s operating agencies.

This dataset contains information on customer feedback submitted by riders of the transit system on the MTA’s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.

This dataset includes the following safety metrics: customer accident rate, grade crossing incidents, train derailments, train collisions, lost time accident rate, lost time injury rate, employee lost time days.

This dataset provides information on various indicators of safety measured by Metro-North Railroad. The indicators are a combination of preventative measures taken to prevent unsafe incidents, as well as occurrences of unsafe incidents.

Major felonies reflect the count of arrests made in relation to seven major felony offenses within the MTA system. These offenses are classified as murder, rape, robbery, felony assault, burglary, grand larceny, and grand larceny auto.

The 2025-2044 20-Year Needs Assessment Comparative Evaluation is a framework which assesses the costs and benefits of potential expansions and enhancements. All potential projects are evaluated using a consistent set of models, tools, and criteria including ridership, time savings, network resilience and sustainability, capacity, equity, network leverage, geographic distribution, and cost. The most promising projects may be advanced for further study and possible inclusion in future capital plans. To view the full comparative evaluation and further details on the methodology, visit future.mta.info.

The 2025-2044 20-Year Needs Assessment is a broad, comprehensive blueprint that outlines the MTA region's transportation capital needs for the next generation. It provides an extensive, long-term view based upon rigorous data analysis across all the MTA agencies. The MTA developed a three-part plan to for the next 20 years to achieve the transit network New Yorkers deserve. It is based on three fundamental ideas: rebuild the foundation of the system to ensure its survival, improve our network to meet 21st century needs, and expand to support future growth. This dataset includes data on the conditions of most assets in the MTA system.

This dataset provides systemwide ridership and traffic estimates for subways (including the Staten Island Railway), NYCT bus, MTA Bus, Long Island Rail Road, Metro-North Railroad, Access-A-Ride, Bridges and Tunnels and Staten Island Railway on a monthly basis.

This dataset provides a detailed breakout of the dedicated taxes and subsidies received from the State of New York and businesses, individuals and localities in the MTA region. This data is obtained from the MTA’s annual budgeting process and is available for each month of a fiscal year, on both an accrual (represented as NREIMB) and a cash basis. Data is categorized by budget scenario, Agency, Financial Plan Year, and subcategories for types of subsidies.

This dataset reflects the monthly number of employee-reported incidents of workplace violence, as defined by New York State Labor Law Section 27-B, against on-duty MTA employees. This dataset divides workplace violence incidents into groupings according to New York State Penal Law Related Offenses. The same data is available in the MTA Workplace Violence Labor Law Incidents dataset, which divides the data as reported pursuant to New York State Labor Law Section 27-B.

The number of summonses and arrests made by NYPD or MTAPD for fare evasion and other violations of the rules of conduct of the transit system.

This dataset provides actual and projected monthly headcount data, obtained from the MTA’s annual budgeting process, for each month of a fiscal year, categorized by budget scenario, Agency, function, occupational group, and segmented by non-reimbursable (NREIMB) or reimbursable (REIMB) positions.

Ridership projections for the Metropolitan Transportation Authority, developed by McKinsey & Company, to help management assess the financial impact of the COVID-19 pandemic on MTA operations.